Magic Viewer Customer Service is a crucial aspect of the business that focuses on providing assistance and support to customers who use the Magic Viewer product. Customer service plays a vital role in ensuring customer satisfaction and loyalty. It involves various activities such as addressing customer inquiries, resolving product-related issues, and handling customer complaints in a professional manner. The goal of Magic Viewer Customer Service is to provide exceptional assistance to customers and meet their needs and expectations. This involves having a dedicated team of customer service representatives who are well-trained and knowledgeable about the product. These representatives are responsible for answering customer inquiries, providing product information, and assisting with any technical difficulties or troubleshooting.
When: August 26, 2023, at 6 PM
With the return of several park classics like the Arkansas Twister and Big Bad John, Magic Springs continues to be the ultimate destination for a summer getaway and outdoor family fun. So, get that park admission ticket now and see your favorite artists take over the stage with their powerful performances during concerts at Magic Springs 2023.
These representatives are responsible for answering customer inquiries, providing product information, and assisting with any technical difficulties or troubleshooting. Magic Viewer Customer Service employs various communication channels to interact with customers. These can include phone calls, emails, social media platforms, and live chats.
Summer Concerts at Deer Valley
Discover the Snow Park Outdoor Amphitheater, home to the Deer Valley Concert Series and the Deer Valley Music Festival. With a capacity of up to 4,500 guests, our venue provides reserved hillside seating and a spacious general admission area. Rain or shine, enjoy the shows while bringing your picnics, blankets, and chairs under nine inches high. Explore a wide range of food and beverage choices available for purchase on-site. Enhance your experience with our convenient pre-orderable Deer Valley Gourmet Picnics, ready for pickup upon entry.
QUESTIONS?
Utah Symphony: 801-533-6683
The State Room Presents: 800-501-2885
Concert Essentials
Gourmet Picnic Bags
From the Grill
Slope-side Taqueria
Beverage Menu
rich-text, responsive-tableFrequently Asked Questions
Accepted Items
- Blankets
- Chairs that are less than 9 inches high
- Picnics and coolers: all bags and coolers are subject to search
- Non-alcoholic beverages in factory sealed plastic containers (32 oz. or less)
- Empty, reusable water bottles e.g., Nalgene bottles, Camelbaks, aluminum bottles (32 oz. or less)
- Umbrellas and shade covers; must be taken down before the concert begins
Prohibited Items
- Alcoholic beverages, marijuana and illegal drugs
- Tarps
- Ground stakes
- Grills
- Glass containers
- Flash photography or professional camera equipment
- Animals unless certified as a service animal
- Weapons of any kind (e.g. guns, knives, chains, studded/spiked jewelry)
- Items brought into the venue prior to the gate opening time will be removed
- Unattended items left in line outside the entrance gate will be removed
- Remote controlled flying devices or UAVs (unmanned aerial vehicles, drones)
- Smoking is prohibited
Venue
Where is the venue located?
All concerts take place at Deer Valley Resort’s Snow Park Outdoor Amphitheater at the base of Deer Valley Resort (2250 Deer Valley Drive South, Park City, Utah 84060).
Besides taxi or ride services such as Uber or Lyft, what other transportation options exist?
Public transportation is complimentary throughout the greater Park City area. Carpooling or use of the free transit and e-bike systems are highly encouraged.
Where should I park and how much does it cost?
Complimentary parking is available at the Snow Park base area of Deer Valley Resort, 2250 Deer Valley Drive South, Park City, Utah 84060. Please allow ample time to arrive and depart the venue.
Seating
What are the available seating options from which to choose when purchasing my tickets?
Seating options vary per concert series. Please check concert series' specifics pages for more information. Small, soft coolers must fit directly in front of your chair.
Are there any chair height restrictions?
Chairs must be less than nine inches off the ground.
Dining
What kind of food and beverage options does the venue offer?
Personal coolers and picnics are welcome. In addition, at each concert, we will have multiple concession outlets available including Slope Side Taqueria, Mountain Side Grill, and beer and wine draft trailers located on the left side of the concert venue. Choose from a variety of tacos, rice bowls, hamburgers, hot dogs, cheesesteaks, salads, assorted cold beverages, and snacks. Gourmet picnic bags may be ordered in advance and picked up at the venue prior to the concert. Deer Valley Café also offers items to-go which are perfect for your concert experience.
Is there a Concession Stand at the concerts?
The concession stand offers quick items to go, as well as sides, sweets and a selection of housemade Deer Valley Creamery ice cream. Assorted beverages including cold beer and wine are also available.
Accessibility
SERVICE ANIMALS
Only trained service dogs are allowed. Please leave pets and comfort animals at home.
MOBILITY IMPAIRMENTS
Please contact the appropriate promoter to make arrangements for ADA accommodations.
Deer Valley Concert Series
The State Room Presents
[email protected]
Deer Valley Music Festival
Utah Symphony | Utah Opera
deervalleymusicfestival.org
801-533-6683
Deer Valley Concert Series Details
QUESTIONS?Please contact The State Room Presents at [email protected].
- Gate times will vary per show; please check your ticket for gate and show times
- Children under 3 are free in the General Admission Lawn section only
SEATING OPTIONS
GA Floor: Located directly in front of the artist. There will be approximately 300 tickets available in this section.
- Small blankets and coolers are allowed.
- No chairs of any kind.
- People are allowed to dance.
- A beach style chair is provided at the row and seat number you purchased.
- Small soft coolers must fit directly in front of your chair.
- People are allowed to dance.
- Blankets and beach style low-back chairs with a seat-height that is less than 9 inches are permitted.
- Coolers are allowed.
- People are allowed to dance
How do I purchase tickets for the Deer Valley Concert Series?
Tickets are sold through AXS. Links are available to the ticketing pages on the Deer Valley Concert Series page of our website.
May I purchase tickets on the day of the show?
Yes, if a show is not sold-out, tickets may be purchased on the day of the show.
Are group packages available for the Deer Valley Concert Series?
A limited number of group packages are available for each Deer Valley Concert Series show. Please email [email protected] for more information.
Where can I find additional information?
For additional questions, please email [email protected].
Deer Valley Music Festival Details
QUESTIONS?
Please contact the Utah Symphony | Utah Opera at 801-533-6683 or visit deervalleymusicfestival.org .
Are there any specific guidelines for the Deer Valley Music Festival?
Yes, there are several items of which to be aware and informed.
Gates will open at 6 p.m.
Coolers are not allowed in the reserved section
Children under 3 are free in the General Admission lawn section only
How do I purchase tickets for the Deer Valley Music Festival?
Tickets may be purchased by visiting deervalleymusicfestival.org, calling or visiting the Utah Symphony | Utah Opera Box Office at Abravanel Hall, 801-533-6683, 123 West South Temple, Salt Lake City, UT 84101 or by calling ArtTix, 801-355-2787 or 888-451-2787.
May I purchase tickets on the day of the show?
Yes, if the show is not sold-out, tickets may be purchased on the day of the show at the Deer Valley Ticket Office beginning at 5 p.m. Ticket prices will increase an additional $5 on the rate in effect, day of show. Convenience fees are applicable to ticket prices.
Discounted youth tickets (18 and younger) are available for select performances in the general admission section. Children under 3 are free in the general admission section.
Are VIP Packages available? If so, what do they include?
Fully experience the Deer Valley® Music Festival with one of our VIP Packages. Help support a great musical tradition and receive exclusive benefits. Take advantage of premium VIP reserved seating for our Friday and Saturday concerts at the Deer Valley Snow Park Outdoor Amphitheater. For more information, please call 801-869-9011 or email [email protected].
Are there any ADA accommodations for the Deer Valley Music Festival?
Yes. For ADA accommodations, please contact the Utah Symphony | Utah Opera at 801-533-6683 or visit deervalleymusicfestival.org.
Where can I find additional information?
For additional questions, please call the Utah Symphony | Utah Opera at 801-533-6683 or visit deervalleymusicfestival.org.
Weather
Concerts are held rain or shine. No refunds will be given due to inclement weather.
As one of the state’s largest outdoor concert venues, Magic Springs will host a variety of concerts and performances with acts such as Tesla, Hanson, Skillet, and GINUWINE. The park’s 2023 Summer Concert Series will host 14 exhilarating outdoor shows, featuring acts from multiple genres.
The use of different communication channels allows customers to choose their preferred method of contact and ensures that their issues are resolved promptly. One important aspect of Magic Viewer Customer Service is the ability to handle customer complaints effectively. It is inevitable that some customers may encounter issues or problems with the product. In such cases, it is crucial for the customer service team to empathize with the customer and find a suitable resolution. This can involve providing replacements, refunds, or offering alternative solutions. Another aspect of Magic Viewer Customer Service is providing product support. This includes guiding customers through the installation process, explaining how to use the various features of the product, and troubleshooting any technical issues. The customer service team should be well-versed in the product's functionalities and be able to provide clear and concise instructions to customers. Overall, Magic Viewer Customer Service is an integral part of the business that focuses on providing excellent support and assistance to customers. It is essential for building and maintaining customer relationships and ensuring customer satisfaction. By offering prompt and effective customer service, Magic Viewer can foster customer loyalty and enhance its reputation in the market..
Reviews for "5 Ways to Exceed Customer Expectations in the Magic Viewer Industry"
1. Sarah - 1/5 stars - I had the worst experience with Magic Viewer customer service. They were completely unhelpful and rude. I called to inquire about a product and the representative was condescending and dismissive. Their lack of professionalism was extremely disappointing and I will never use their services again.
2. John - 2/5 stars - I was not satisfied with the customer service provided by Magic Viewer. The representatives seemed unorganized and were unable to provide accurate information about their products. I was left feeling frustrated and uncertain about my purchase. I expected better customer service, but unfortunately, it fell short of my expectations.
3. Emily - 1/5 stars - I had a terrible experience with Magic Viewer customer service. They were unresponsive to my inquiries and it took days to get a simple response. When I finally did get a reply, it was not helpful and did not address my concerns. I was extremely disappointed with their lack of communication and disregard for customer satisfaction.
4. Michael - 2/5 stars - The customer service at Magic Viewer was lackluster at best. I reached out with a few questions and it took ages to get any sort of response. When I finally did get a reply, it was a generic, unhelpful answer that did not address my concerns. I had hoped for better service and more attentive representatives.
5. Amanda - 1/5 stars - I had a very unpleasant experience with Magic Viewer customer service. They were rude and seemed uninterested in helping resolve my issue. They were dismissive and made me feel like my concerns were insignificant. I was extremely dissatisfied with their lack of professionalism and would not recommend their services.